Reviews
Jeremiah C. | Red Oak, TX
"Synopsis: Met on a Sunday, ordered on Wednesday, installed on Saturday. Phenomenal job by an outstanding team.
Matt the owner of a small business flooring company and his team Carlos (performed measurements on Sunday), Juan Carlos (installed hardwood floors) were a pleasure to work with. They have a huge selection of floors to choose from to accommodate an entry level or sky's the limit budget. We fell into the entry level budget yet still found some quality flooring to meet our budget and style. The overall selection and price were better than some of the big box retailers we looked at before choosing them. I would highly recommend considering this company for your flooring needs."
Matt the owner of a small business flooring company and his team Carlos (performed measurements on Sunday), Juan Carlos (installed hardwood floors) were a pleasure to work with. They have a huge selection of floors to choose from to accommodate an entry level or sky's the limit budget. We fell into the entry level budget yet still found some quality flooring to meet our budget and style. The overall selection and price were better than some of the big box retailers we looked at before choosing them. I would highly recommend considering this company for your flooring needs."
Natisha M. | Dallas, TX
"After much
deliberation I chose First US Floors to install almost 1300 sq ft of
6.5 mm luxury vinyl plank on a Sunday. Matt and Carlos took the time
to discuss the pros and cons of the different types of flooring. They
also have an extensive selection in store. My current flooring was
mostly laminate but there was also a glue down hardwood in my living
room. The hardwood alone took a day and a half to remove. Several
other company quotes included extensive charges per square foot to
remove it but First US Floors charged me one flat demo fee. They gave
me the option to install shoe moulding over the install and against the
baseboards or remove and replace the baseboards. They explained that
they would be careful but baseboards could be damaged and would need
repainting after reinstall. I chose to have the baseboards removed
since I need to have the house painted anyway. Matt estimated the job
would take four days but I'm happy to say the crew started Monday
morning and by Wednesday afternoon my entire house was done! Carlos
worked late to ensure my bedroom was installed as promised so I could
put my bed back together. The entire experience was quick and pleasant
and I could not be happier with my product and the install!"
Jeanne B. | Irving, TX
"I just had floors installed and could not be more pleased! The installation team was great! They were very respectful of my things and actually work at home so really appreciated their professionalism. If I have any needs that could be fufilled by US floors, I would not hesitate going to them again!"
Dana J. | Slidell, TX
"I'm one very happy and satisfied customer of First US Floors for TWO reasons.
1) We added new hardwood flooring to our office and master bedroom last year. I was terribly concerned they would not be able to color match the stains so that there was a seamless transition to the new areas from the existing floors. As you can see from my photos, they absolutely nailed it! Their workers were always professional and tidy.
2)We had a small area that water penetrated cracks in boards in my kitchen and caused slight warping. My home was sold and I wanted next owners to have our home perfect so I contacted First US Floors. They were able to come out promptly and smooth out finish, restain area and again they kept space looking seamless.
I highly recommend this company for any hard wood flooring needs!"
1) We added new hardwood flooring to our office and master bedroom last year. I was terribly concerned they would not be able to color match the stains so that there was a seamless transition to the new areas from the existing floors. As you can see from my photos, they absolutely nailed it! Their workers were always professional and tidy.
2)We had a small area that water penetrated cracks in boards in my kitchen and caused slight warping. My home was sold and I wanted next owners to have our home perfect so I contacted First US Floors. They were able to come out promptly and smooth out finish, restain area and again they kept space looking seamless.
I highly recommend this company for any hard wood flooring needs!"
Stephen E. | The Colony, TX
"I had to fire my previous contractor. I called them on Sunday and they came out an hour later for the estimate. I chose the flooring Monday and they installed my entire house on Tuesday. They did an amazing job and the best price in town. I can say enough great things about them. They exceeded expectations in every way."
Greg R. | Dallas, TX
"I get a call from my office staff notifying me that one of our cleaning crews (I own a cleaning company) had accidentally gotten oven cleaner on the wooden kitchen floor, ruining the finish. I send out for quotes on Yelp. First US Floors is one of the first to reply.
They set up a time for Carlos to stop by my customer's home first thing in the morning. Important because I needed this done asap before the customer moved in. Carlos, the gentleman they sent, was there on time. He said they could repair the area without needing to refinish the entire floor! Great news because that is saving me tons of $$$.
The only reason I did not use them was because another contractor showed up who was ready to fix it immediately.
Since time was vital, I went with them. Otherwise I would of used First US Floors because Carlos was professional and their Yelp reviews are outstanding. Either way, I think they deserve 5 stars simply for my initial experience with them."
They set up a time for Carlos to stop by my customer's home first thing in the morning. Important because I needed this done asap before the customer moved in. Carlos, the gentleman they sent, was there on time. He said they could repair the area without needing to refinish the entire floor! Great news because that is saving me tons of $$$.
The only reason I did not use them was because another contractor showed up who was ready to fix it immediately.
Since time was vital, I went with them. Otherwise I would of used First US Floors because Carlos was professional and their Yelp reviews are outstanding. Either way, I think they deserve 5 stars simply for my initial experience with them."
Scarlett L. | Plano, TX
"We are remodeling our new home in Tx, moved form Ca and didn't know anyone to ask. Found them on Yelp and what a great decision it was. They were very accommodating about our schedule and patient with us throughout the process.
I would highly recommend them. They installed the over 1500sq ft. of laminate flooring for us and their quality of work is excellent and great to work with. If you need flooring installed, they are the experts. Thank you Carlos for all of your help and for your great customer service! "
I would highly recommend them. They installed the over 1500sq ft. of laminate flooring for us and their quality of work is excellent and great to work with. If you need flooring installed, they are the experts. Thank you Carlos for all of your help and for your great customer service! "
Steven L. | Carrollton, TX
"Matt and Carlos were great to deal with. The installers did a great job installing hardwood floors throughout my house. There prices are great and I would definitely recommend them."
Mx S.
"We highly recommend First US Floors. They did a great job installing hardwood floors in our home. They came out right away for a free estimate, and once we decided on the floor, managed to accommodate our very limited time-frame to get the job done. Extra credit for great communication throughout the whole process. Thank you!"
Nataliya K. | Roanoke, TX
"We had laminate installation work with company.
Great Service, reliable workers, work extremely fast, and doing quality work. Definitively recommend them without any hesitation."
Great Service, reliable workers, work extremely fast, and doing quality work. Definitively recommend them without any hesitation."
Anthony P. | Carrollton, TX
"Carlos and Matt.... These Guys are the Best!!!!! Our 3rd time back to them we had them finish the flooring in the house and they have done another SUPER FANTASTIC JOB!!!!!!! 1st time round they did the wood and tile everywhere but the back 3 rooms......Absolutely BEAUTIFUL job!!!!!!!! everything went flawlessly and it looks GORGEOUS!!!!! LOVE IT!!!! A few months later we had them completely redo our master bathroom...STUNNING!!!! so now it was time to finish the back 3 rooms.....WOW!!!!! WE'RE SO HAPPY!!! we've been smiling for 2 days now and our faces hurt!! I cannot recommend these guys highly enough. They get a DOUBLE 5 STAR RATING from the Pegues Family!!!! and the best part is that their prices are VERY REASONABLE!!!!!"
Rahul P. | Irving, TX
"We enjoyed working with Matt and Carlos at First US Floors on flooring/carpet project in our home. They have a great selection of carpets, laminate, engineered hardwood, and other options. The work was started on time and Matt was very responsive to a few minor follow up items. The price, especially given the quality of work, was very reasonable. Would highly recommend!"
Jin K. | Plano, TX
"Matt and Carlos were awesome to work with. We needed floors done pretty quickly and they worked with us to get the job done. We had to demo tile in the kitchen and family room and put down hardwoods. They were very professional and their crew were efficient and meticulous. We are so happy with the results.
If I ever need any other work done, I am definitely going to go back to them!"
If I ever need any other work done, I am definitely going to go back to them!"
Michael G. | Allen, TX
"Finally, my father was ready to replace his 40 year old chocolate brown shag carpet. I guess he was just waiting for the right flooring. ;) He wanted a low maintenance flooring that looked like wood yet he wouldn't have to worry about his dog getting wet or scratching.
I called Matt on Monday morning to get pricing and to discuss options. Asked if they could come out to Allen, Texas to visit my father with some samples. 2 hours later, his colleague Carlos was at my father's place with a variety of samples. We were originally thinking vinyl planks which Carlos proposed along with a new luxury type of flooring made with PVC. It looks like wood, 100% waterproof with a lifetime warranty - PERFECTLY meeting my father's needs. So that's the one he went with, a brand new product just released by the manufacturer. :)
Tuesday Matt came to Allen to meet my father and pick up the deposit check. Thursday their crew arrived ready to work at 8am, by end of the day, only a closet and the floor transitions were left to do. (per my request, Matt sent me pics of the process). Friday morning they were in and out within 2 hours having finished everything by 11am!! Now that's efficiency!!
So they did the entire house and it looks amazing! They handled the removal of the old flooring and moved my father's furniture. My father is 71 years old, so the idea of changing his flooring, and moving furniture could have been a stressful situation. But Matt, Carlos, and their crew did an amazing job. My father was very pleased with how the entire process went. :)
Thank you Matt, Carlos and your crew for your amazing service and gorgeous flooring installation. My father and myself couldn't be more pleased."
I called Matt on Monday morning to get pricing and to discuss options. Asked if they could come out to Allen, Texas to visit my father with some samples. 2 hours later, his colleague Carlos was at my father's place with a variety of samples. We were originally thinking vinyl planks which Carlos proposed along with a new luxury type of flooring made with PVC. It looks like wood, 100% waterproof with a lifetime warranty - PERFECTLY meeting my father's needs. So that's the one he went with, a brand new product just released by the manufacturer. :)
Tuesday Matt came to Allen to meet my father and pick up the deposit check. Thursday their crew arrived ready to work at 8am, by end of the day, only a closet and the floor transitions were left to do. (per my request, Matt sent me pics of the process). Friday morning they were in and out within 2 hours having finished everything by 11am!! Now that's efficiency!!
So they did the entire house and it looks amazing! They handled the removal of the old flooring and moved my father's furniture. My father is 71 years old, so the idea of changing his flooring, and moving furniture could have been a stressful situation. But Matt, Carlos, and their crew did an amazing job. My father was very pleased with how the entire process went. :)
Thank you Matt, Carlos and your crew for your amazing service and gorgeous flooring installation. My father and myself couldn't be more pleased."
Shannon H. | Dallas, TX
"First US Floors replaced and installed 4,000 sq foot of flooring in our home. The majority of the flooring was carpet and First US Floors replaced it with hardwood. Although there were a few expected frustrating issues with such a large job, Carlos and Matt at First US Floors were very dedicated to getting an end product that we were happy with. I could not have asked for better customer service and project management than that we received from these guys. They were both extremely polite and courteous and personable. Having the house under construction was a stressful time but these two guys were very sensitive to that and were willing to go above and beyond to make everything go as smooth as possible. Also, First US Floors followed up for several weeks and even came out to inspect the floors several times to make sure we got exactly what we wanted. Matt and Carlos are 1st class guys and I would highly recommend them to anyone looking to do renovations in your home. The floors are beautiful and we are very thankful that we now have a relationship with First US Floors and we are planning on working with them again in or next phase of renovations."
Daniel J. | Coppell, TX
"First U.S. Floors installed a new floor for us at our house in Coppell. We enjoyed working with Matt and Carlos. They helped us select a very nice hardwood floor from Du Chateau. The installation crew were always on time and very professional. Thank you Cuba. The final product was completed on a timely basis and looked magnificent."
